SYAPUTRA, A. Analisa Tingkat Kepuasan Konsumen Terhadap Pelayanan Terminal Peti Kemas Panjang . Seminar Nasional Insinyur Profesional (SNIP) , [S. l.], v. 1, n. 1, 2021. DOI: 10.23960/snip.v1i1.119. Disponível em: https://snip.eng.unila.ac.id/ojs/index.php/snip/article/view/119. Acesso em: 29 oct. 2025.